Otherwise, you get a conference line that lets remote employees collaborate over the phone. This allows your customers to get through to a representative as quickly as possible and provides a backup in case one of your employees has to step away to deal with childcare or move the laundry along.īusinesses working remotely should keep in mind, though, that Ooma offers video conferencing only on the Ooma Office Pro plan. Then it transfers the call to whichever employee answers first. We also like Ooma’s Ring Groups feature, which lets you group extensions together in your phone system so they all ring simultaneously. For starters, Ooma’s mobile and desktop apps allow remote employees to make and receive unlimited calls within North America using your business number. Ooma’s remote features can help your business stay up and running no matter where your employees are. If that doesn’t work for you, though, RingCentral also offers ticket service, an extensive online knowledge base, and weekly webinars to answer common questions. Keep in mind, though, that usually only larger enterprises get US-based support-small businesses usually get outsourced to overseas customer service representatives. Unlimited calls within the US and CanadaĪnd if you ever experience trouble with your VoIP system, RingCentral’s customer service team is available 24/7 via online chat or via phone during standard business hours.Here are a few other features business owners are sure to love: Video meetings can even last up to 24 hours-just in case. Plus, RingCentral plans include unlimited internet faxing, phone conferencing, and video conferencing for up to 200 participants. RingCentral promises a 99.999% uptime, meaning both your in-house and remote employees can rely on your VoIP system to work whenever they need it. We searched through the market for the top services and found the 13 best VoIP providers out there-with RingCentral at the top offering price matching and a wide feature range at a low cost.Īnother thing we love about RingCentral is its reliability. VoIP small-business phone systems enable employees at home to make and receive business calls using your business phone number. Over the last couple years, VoIP phone systems have become more and more important as workers stay home. They will dial the VoIP number and you can answer on whichever phone you want to use. What is especially great about it, is that when you call, your business phone number will show up on caller ID instead of your cell number or whatever you are using to make that call. Some of these include being able to place VoIP calls from your desktop or cell phone using your VoIP phone number. VoIP services offer tons of perks that small business owners love. We’re proud to extend our relationship with Verizon and FNBO to connect the small business segment through meaningful technology and benefits.With business VoIP services, you don't have to worry about limited numbers of physical phone lines. We are pleased to expand this partnership to include FNBO and bring this small business credit card to our customers at a time when we know they are seeking new avenues to expand their business, manage costs and maximize their use of new technologies to solve challenges to drive growth.”Ĭhiro Aikat is the Executive Vice President of Products and Engineering in North America at Mastercard, and added: “Today’s small business owner is looking for smarter, relevant, and customized digital financial products that accelerate their operations and make their lives easier. The CEO of Verizon Business, Tami Erwin, said: “Mastercard has been a key partner to us on our journey to help our customers of all sizes transform their businesses and ensure they are truly future-ready. There is no annual fee, plus eligible Verizon Business customers who apply and are approved receive $50 toward their credit card statement after their first purchase on the card. They can then spend these on the likes of devices or accessories for their business.Ĭardholders will also be able to spend their points on their Verizon Business wireless bill. Small business owners who apply and are approved for the Verizon Business Mastercard will earn and redeem points called Verizon Business Dollars. Points and Rewards System for Small Businesses Existing Verizon Business wireless customers with less than 100 lines and an online account are currently eligible to apply for the new Verizon Business Mastercard. The Verizon Business Mastercard, which is being issued by the First National Bank of Omaha (FNBO), will reward users for purchases of everyday business expenses such as eligible office supplies, technology, fuel and more. Mastercard and Verizon Launching a New Small Business Credit Card
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